Contact Us

Customer support is accessible via the official contact channels provided on this website. All requests are handled in order of receipt, with the aim of providing clear and relevant responses related to customer needs.

Support services cover the following areas:

  • Order confirmation and verification requests.
  • Information regarding shipping progress, tracking updates, and estimated delivery timelines.
  • General product details and functional specifications.
  • Assistance with returns, exchanges, and refund processes.
  • Explanations of store policies, payment methods, and order handling procedures.
  • Receipt and review of general inquiries, suggestions, and feedback.

For any additional questions, customers may reach out through the available contact options listed on the website.

Business Information
Montrielle is owned and operated by SHOTSBYDS, a company registered in the Netherlands.

  • Registration Number: 94759162
  • VAT Number: NL005107601B61
  • Address: Vlinderstraat 17, 7361 ZA Beekbergen, Netherlands

Contact Information
If you have any questions, need help with an order, or require additional information, you are welcome to contact us.

  • Email: support@montrielle.com
  • Phone Number: +31644579079
  • Contact Form: You can also submit your inquiry using the Contact Form listed below.
  • Customer Service Hours: Monday to Friday: 09:00 - 17:00 GMT

Contact Form